Privacy Policy

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information you provide directly, including:

• Full name, email address, phone number
• Shipping and billing address
• Payment details (processed securely by our payment partners)
• Account credentials if you create an account

Browsing Data collected automatically when you interact with our site:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on each page, and referral source
• Click patterns and scrolling behavior

Cookies and Tracking Technologies are used to remember your preferences, maintain your session, and analyze site performance. See Section 5 for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing -- to fulfill your purchases, process payments, arrange shipping, and send order confirmations and tracking updates
• Communication -- to respond to your inquiries, provide customer support, and send transactional emails related to your orders
• Site Improvement -- to analyze browsing patterns, optimize our website layout, improve product offerings, and enhance the overall shopping experience
• Security -- to detect and prevent fraudulent transactions, unauthorized access, and other illegal activities
• Legal Compliance -- to comply with applicable laws, regulations, and legal processes

We will never use your personal information for purposes unrelated to those described above without obtaining your prior consent.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Period.

We may share your information only with trusted third-party service providers who assist us in operating our business, including:

• Payment processors (to securely handle transactions)
• Shipping carriers (to deliver your orders)
• Analytics providers (to help us understand site usage)
• Email service providers (to send transactional communications)

These providers are contractually obligated to use your information solely for the purpose of providing their services to us and are required to maintain appropriate security measures. We may also disclose your information if required by law, court order, or governmental regulation.

4. Data Security

We take the protection of your personal information seriously. Our security measures include:

• SSL Encryption -- all data transmitted between your browser and our servers is encrypted using industry-standard TLS/SSL protocols
• PCI Compliance -- payment information is processed through PCI DSS-compliant payment partners; we never store your full credit card details on our servers
• Access Controls -- internal access to customer data is strictly limited to authorized personnel on a need-to-know basis
• Regular Monitoring -- we continuously monitor our systems for vulnerabilities and unauthorized access attempts

While we implement commercially reasonable security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to protecting your data to the fullest extent possible.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. The types of cookies we use include:

• Essential Cookies -- required for the basic functionality of our site, such as maintaining your shopping cart and session
• Analytics Cookies -- help us understand how visitors interact with our site, which pages are most popular, and where users may encounter issues
• Preference Cookies -- remember your settings and choices (such as language or region) to provide a more personalized experience

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to block or delete cookies, but doing so may prevent you from completing purchases or accessing certain features.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access -- request a copy of the personal information we hold about you
• Right to Correction -- request that we update or correct inaccurate or incomplete information
• Right to Deletion -- request that we delete your personal data, subject to legal retention requirements
• Right to Opt-Out -- unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly
• Right to Data Portability -- request your data in a structured, commonly used format

To exercise any of these rights, please contact us at privacy@miu-room.com. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Order and transaction records are retained for a minimum of 5 years to comply with tax and accounting obligations
• Account information is retained for as long as your account remains active; you may request deletion at any time
• Browsing and analytics data is retained in anonymized form for up to 24 months
• Customer support correspondence is retained for up to 3 years following resolution

When personal data is no longer required, we securely delete or anonymize it in accordance with our data management procedures.

8. Children's Privacy

MIU ROOM does not knowingly collect, solicit, or maintain personal information from anyone under the age of 16. Our website and services are not directed at children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@miu-room.com and we will promptly address the matter.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

MIU ROOM LLC
Registered in Delaware, United States
Email: privacy@miu-room.com

We are committed to resolving any privacy-related concerns promptly and transparently.